GENERAL QUESTIONS

Rudraksha is a sacred seed derived from the Rudraksha tree, traditionally used for meditation, spiritual growth, and healing. It is believed to carry divine energy and offer protection, balance, and positive vibrations.

At Rudraksha Kavach, we provide 100% authentic Rudraksha beads sourced directly from trusted growers. Each bead is carefully tested and certified for genuineness. We also offer personalized guidance to help you choose the right Rudraksha for your needs.

Yes, we ship worldwide! We use reliable international courier services to deliver your orders safely and efficiently.

You can reach us via:

For New Enquiry: Email: [email protected]

Order related Query: Email: [email protected]

Phone: +91-9326829736

Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

PRODUCT QUESTIONS

The right Rudraksha depends on your spiritual, astrological, or personal needs. You can consult our Rudraksha Guide on the website or contact our experts for personalized recommendations.

  • At Rudraksha Kavach, we provide 100% authentic Rudraksha beads sourced directly from trusted growers. Each bead is carefully tested and certified for genuineness. We also offer personalized guidance to help you choose the right Rudraksha for your needs.

Yes, we offer certificate of authenticity to guarantee the genuineness and quality of Rudraksha at an additional cost (as per the prevailing lab charges).

Mukhi refers to the number of natural lines or facets on a Rudraksha bead. Each Mukhi (1 to 21) has unique spiritual and astrological benefits. For example, 5 Mukhi Rudraksha is known for overall well-being, while 6 Mukhi is associated with focus and creativity.

Yes, you can wear multiple beads. We have Siddha and Indra Malas which have needs from 1 mukhi to 21 mukhi.

To maintain the energy and longevity of your Rudraksha:

  • Clean it regularly with water and a soft cloth.
  • Avoid exposing it to chemicals, perfumes, or extreme temperatures.
  • Store it in a clean, dry place when not in use.

ORDER AND PAYMENT QUESTIONS

Simply browse our website, select your desired products, and proceed to checkout. You can pay via credit/debit card, net banking, UPI.

(Payment gateway is currently disabled for a short while – you may order via WhatsApp)

You can modify or cancel your order before it is shipped. Contact our customer support team immediately for assistance.

Yes, we regularly run promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

Shipping and Delivery Questions

Domestic Orders: 3-7 business days.

International Orders: 7-15 business days.

Yes, once your order is shipped, you will receive a tracking number via email to monitor its status.

Delays can occur due to unforeseen circumstances like weather or customs clearance. If your order is significantly delayed, contact us for assistance.

Contact us immediately with your order number and details. We will investigate and resolve the issue promptly.

Returns and Refunds Questions

You may request a return within 7 days of receiving your order. The product must be unused and in its original packaging. Non-returnable items include Rudraksha beads, malas, and customized products.

Contact our customer support team with your order number and reason for return. We will guide you through the process.

Refunds are processed within 5-7 business days after we receive and inspect the returned product.

Contact us within 48 hours of delivery with photos and details. We will replace the product or issue a full refund, including return shipping costs.

Spiritual and Astrological Questions

Rudraksha beads are believed to have healing properties, but they are not a substitute for medical treatment. They can complement your wellness journey by promoting balance and positive energy.

You can energize your Rudraksha by chanting mantras, performing a simple puja, or placing it in sunlight or moonlight for a few hours.

Yes, Rudraksha beads are suitable for everyone, regardless of age, gender, or religion. However, it’s important to choose the right Mukhi based on your needs.

Rudraksha beads are known to enhance focus, reduce stress, promote emotional balance, and protect against negative energies. Each Mukhi offers unique benefits.

Still Have Questions?

If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help you on your spiritual journey!

Rudraksha Kavach – Your Shield of Divine Energy.