At Rudraksha Kavach, we are committed to ensuring that your sacred Rudraksha beads and spiritual products reach you safely and in a timely manner. Please review our shipping and delivery policy below for detailed information on how we handle orders and deliveries.
At Rudraksha Kavach, we are committed to ensuring that your sacred Rudraksha beads and spiritual products reach you safely and in a timely manner. Please review our shipping and delivery policy below for detailed information on how we handle orders and deliveries.
Domestic Shipping (Within India)
1. Processing Time:
– Orders are processed within 1-2 business days after payment confirmation.
– During festive seasons or special promotions, processing may take slightly longer.
2. Shipping Methods:
– We partner with trusted courier services such as Delhivery, DTDC, and India Post to deliver your orders.
– Standard shipping typically takes 3-7 business days for delivery, depending on your location.
3. Express Shipping:
– For faster delivery, we offer express shipping options at an additional cost. Delivery is typically completed within 2-4 business days.
4. Tracking Your Order:
– Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s status.
International Shipping
1. Processing Time:
– International orders are processed within 2-3 business days after payment confirmation.
2. Shipping Methods:
– We use reliable international courier services such as DHL, FedEx, and Aramex for global deliveries.
– Delivery times vary by destination but typically range between 7-15 business days.
3. Customs and Duties:
– International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the product price or shipping fees.
4. Tracking Your Order:
– You will receive a tracking number via email once your order is shipped, allowing you to track its progress.
Shipping Charges
– Domestic Orders:
– Free standard shipping on orders above ₹1,000.
– A nominal shipping fee is applied to orders below ₹1,000.
– International Orders:
– Shipping costs are calculated based on the destination and weight of the package. These charges will be displayed at checkout.
Delivery Areas
– We ship to all states in India and most countries worldwide.
– If you are located in a remote or restricted area, please contact us at [email protected] to confirm delivery availability.
Order Delays
While we strive to deliver your orders on time, delays may occur due to unforeseen circumstances such as:
– Extreme weather conditions.
– Customs clearance for international orders.
– Logistical issues with courier partners.
In case of significant delays, we will notify you via email and assist in resolving the issue promptly.
Undelivered or Lost Packages
– If your package is returned to us as undeliverable (due to incorrect address, refusal to accept, etc.), we will contact you to arrange reshipment at an additional cost.
– In the rare event that your package is lost in transit, we will investigate with the courier partner and either reship your order or issue a refund, depending on the situation.
Contact Us
For any questions or concerns regarding shipping and delivery, please reach out to our customer support team:
– Email: [email protected]
– Phone: +91-9326829736
– Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
Thank you for choosing Rudraksha Kavach. We appreciate your trust and look forward to serving you on your spiritual journey!
Rudraksha Kavach – Your Shield of Divine Energy.