Contact Us
Last updated: 21 Aug 2026
Effective date: 21 August 2026
We'd love to hear from you. Whether you have a question about a Rudraksha bead, need help choosing the right mala, want an update on your order, or have feedback to share, the Rudraksha Kavach team is here to help.
How to reach us
- Email: [email protected]
- WhatsApp: +91 83903 38556
Our customer-care team replies to emails and WhatsApp messages within one business day. We're glad to help with product guidance, order status, shipping, returns and replacements, or any other question about your purchase.
Order help
If you created an account, you can use it to view your order history. Guest checkout is also available; for help with a guest order or tracking, write to us with your order ID. Payments are handled through Razorpay, and a tax invoice is issued with every order.
Registered office
Rudraksha Kavach is operated by SnazzyWorks, a sole proprietorship registered in India.
Survey No. 242/1&2/38, Ground Floor, Dsk No. 2E, D. P. Road, Baner, Pune – 411045, Maharashtra, India.
GSTIN: 27HXGPD1259E1ZL
This address is for correspondence and reference only — we do not offer in-person visits or walk-in collection.
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can escalate any unresolved concern — about an order, a product, or how we handle your personal data — to our Grievance Officer:
- Name: Rohan
- Email: [email protected]
We acknowledge every complaint within 48 hours of receiving it and aim to resolve it within one month.
Before you write
You may find a quick answer in our Frequently Asked Questions, which cover ordering, payment, shipping, returns and product care.